Sr. Operations Manager
Transcom
Pasig City, PH
13h ago

The Sr. Operations Manager is responsible for the profit and growth of his / her business area through employee performance management, service delivery and client interaction.

The position requires effective leadership and business execution for the following key focus areas. Additional responsibilities may be added as the needs of the business change and expand

What we are looking for

  • Hold a university degree or professional experience
  • Have a proven and successful track record of effective leadership with Commercial and / or Operational responsibility in the CRM or a closely related industry
  • Have Client Relations and / or Sales contact experience
  • Have a good understanding of CRM best practice and markets
  • Manage your time effectively and be focused on setting clear objectives and priorities
  • Have experience with P&L management and associated financial practices
  • Have worked in a performance driven environment before
  • Speak English at a good level
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