AWS Worldwide Commercial Sales Operations team is seeking an Operations Analyst in Manila with broad technical skills, strong financial acumen and a deep operational and analytical background to assist the Commercials Sales Operations team in creating efficiencies, assessing performance and reporting & delivering results.
As a member of this team, you will leverage strong data extraction skills to drive worldwide reporting deliverables, create ad hoc financial and sales performance analysis, support business planning, and implement operational and process improvements.
The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across multiple geographies.
Successful members of this team collaborate effectively to solve data and operational problems, implement new reporting solutions, and deliver successfully against high operational standards.
This position requires shift rotations
Key responsibilities include, but are not limited to :
Support the development of continuously-evolving operational and financial models and methodologies, executing the quantitative analysis of the performance of our sales team, customers, prospects, partners, markets, and products / services.
Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools
Develop relationships and processes with sales operations, sales, finance, partner, and other functional teams to identify and address reporting issues.
Maintain and develop financial tools or reports that align, and simplify, monthly business reviews, annual planning, and forecasting processes
Create WW financial and operational templates and processes to compile and standardize disparate information that drive standardized reporting and metrics tracking
Generate ad hoc and monthly recurring financial and operational performance analysis, based on the needs of the stakeholders
Create mechanisms that provide recommendations through ad hoc data retrieval and analysis
Create new tools and business processes that simplifies, standardizes and enables operational excellence
Must be comfortable working in a remote location supporting a global organization
5+ years of data, functional or operational analysis, based on large volumes of data
BS / BA degree in Finance, Economics, Statistics, Business or similar
Must be proficient in Excel and be able to create and troubleshoot complex spreadsheets
Experience using ERP / CRM / Commission software, and various data warehouse systems
Ability to develop new ideas and creative solutions
Advanced problem-solving skills for difficult and complex issues
Experience communicating results to operations and business leaders
Motivated self-starter, proactive and action-oriented
Highly organized and detail focused, have multi-tasking skills, and efficient in ambiguous situations
Ability to consistently meet deadlines, and provide well-vetted reporting and business recommendations
Experience with Salesforce.com, OBI, SQL, SharePoint, and Tableau
Financial or accounting background, exposure to commissions and revenue recognition topics
MBA or advanced degree a plus
Background working with, and supporting, field facing organizations
Amazon is committed to a diverse and inclusive workplace.