Customer Support Representatives (Voice/Email)
Sitel Philippines Corporation
Metro Manila / NCR
18h ago
source : Monster

Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you? You™ll be the voice of the brand and it™s up to you to develop personalized and memorable experiences between our clients and their customers.

What Are We Looking For in You?

WOW Customers over the phone, online chat, or email

Ability to multi-task and adapt to changes quickly

Enthusiasm and a Be BOLD attitude with great customer service skills

A problem solver with keen attention to detail

A WORK Together approach with open communication, excellence in service, integrity, and accountability

Knows how to address customer concerns creatively and share feedback with other teammates

Build TRUST by working as a team member, as well as independently, with minimal supervision

Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied

Senior High Graduate

Must have completed at least 60 units in college

Minimum of 18 years of age

What Should You Expect From Us?

Paid training from day one

Tons of growth opportunity (93% of our non-agent positions are filled internally)

A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more

Access to some pretty cool tools and resources

A feeling of accomplishment when you WOW Customers

Ongoing training designed to improve customer experience and business performance

Fun team environment where we work hard to Build TRUST every single day

But that™s Not All!

Here™s a few more perks you™ll enjoy when you join our team :

Competitive starting wage

Full-time shifts

A suite of benefits which include medical, dental, and vision

Employee Discounts

Strong community involvement

No cold-calling or telemarketing

Show this ad / mention to our Front Desk Officer that your job source is Monster to avail of EXCLUSIVE PERKS :

30,000 to 50,000 Signing Bonus*

Free Grab ride

Direct chat line for inquiries

HMO Benefits Day 1*

  • Terms & conditions apply
  • Applicable to Metro Manila - Online candidates / hires only

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