Italian Quality Assurance Specialist
J-K Network Services
Pasig, PH
5d ago
source : Bossjob

Company Profile : This company supports clients from different industries and provides quality BPO service to various locations.

Their main goal is to be the top provider of BPO service to their client.

Position : Italian Quality Assurance Specialist

Location : Ortigas, Pasig City

Industry : BPO Company

Schedule : Shifting

Work set-up : Temporary work from home setup

Benefits :

  • Government Mandated benefits
  • Rice Allowance
  • Leave Credits
  • Transportation Allowance
  • Temporary work from home setup
  • Equipment and internet will be provided by the company
  • Other will be discussed by the client
  • Responsibilities :

  • Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals / KPIs
  • Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
  • Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
  • Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
  • Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
  • Provide training and support to quality assurance team on systems, policies, procedures, and core processes
  • Requirements :

  • Preferably Filipino that is fluent in Italian
  • Foreign National who has a permanent visa in the Philippines
  • Preferably 2-3 years experience as Team lead
  • With experience as QA
  • Customer Service experience is highly advantage
  • Proficient in both Italian and English language
  • Preferably bachelor’s degree holder of any course
  • Can work onsite during trainings
  • Amenable to work on shifting schedule
  • Recruitment Process :

  • Resume Screening
  • Initial Interview
  • Language assessment
  • Final Interview

  • Register now on our website to be updated with our Bilingual Job Openings : https : / / / register
  • Send your resume to : jkeuro.openings
  • Contact us for more inquiries :

    Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962

    Sun / Smart : (+63) 969-321-0130

    Look for : Ms. Chloe

    Visit our Facebook Page for more job openings and updates!

    https : / / / European-and-Latin-American-Language-Opportunities-102485964649203

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    We give referral bonus for every successful hire.

    https : / / / register?mode referer form

    Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation.

    https : / / / o256BU

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