Mandarin-Fukien Customer Associate (
J-K Network Services
Taguig, PH
1d ago
source : Bossjob

Company Profile : Work with the biggest contact center handling the largest bank company in the Philippines. With around 1500 branches in the Philippines, this is tagged as one of the most successful businesses in the Philippines.

Currently this bank is serving corporate and residential customers.

Position : Mandarin-Fukien Customer Associate

Location : BGC, Taguig City

Industry : BPO Company

Salary : Php 45,000 - Php 55,000

Schedule : Shifting Schedule (2 days off per week)

Working Hours : Day Shift 6 am -3pm and Mid Shift 3pm-10pm

Responsibilities :

  • Responsible for any Bank related matters
  • Answering inquiries or concerns related to credit card
  • Handle credit card redemptions
  • Assist in redemptions of gift certificates
  • Discuss the credit card perks
  • Discuss the payment terms and card activation
  • Verify the account information and updates
  • Requirements :

  • Can speak, read and write in Mandarin and Fukien language.
  • Open to Graduates and Undergraduates (2nd year only)
  • CSR experience is a big plus
  • Open to work onsite in Taguig City
  • Recruitment Process : - All process will be done via online

  • Initial Screening
  • HR Interview (Behavioral)
  • Computer Based Exam
  • Final Interview-Operations Interview (Panel Interview) - Language Assessment Interview
  • Online Exam / Medical Exam
  • Job Offer
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