Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
About SPO Support Services
The team is strategic in establishing the relationship between vendors and Manulife during and after the procurement process by maintaining a core focus on client satisfaction ensuring Global Procurement Office (GPO) have the resources and tools to provide the organization with world-class purchasing support that would make every decision easier and lives better.
Job Summary :
This role provides operational support to the Strategic Procurement Office (SPO), particularly in providing legal contractual support.
The role is strategic in assisting the relationship between Manulife and its vendors during and after the procurement process by maintaining a core focus on client satisfaction to ensure that the Strategic Procurement Office (SPO) and Procurement Centre of Expertise (CoE) have the resources and tools to provide the organization with world-class support in any procurement activity and at the same time adhering to the core values of Manulife.
Key Accountabilities :
Perform drafting and review of all types of procurement contracts and other legal documents between Manulife and external parties or between Manulife entities, including but not limited to : Non-disclosure Agreements, Master Services Agreement, Master Consultancy Agreement, Statement of Work, License Agreements, Software as a Services Agreement, Event contracts, Addendum, Amendment, Renewals, Non-renewals, Termination letters
Utilize and manage the systems and tools used during the procurement process
Provide contractual and administrative support during procurement activities, such as but not limited to the following : Prepare and sends out Non-disclosure agreements as required;
Assist with creating and maintaining standard procurement templates, such as but not limited to : Request for Quotation (RFQ), Request for Proposal (RFP), etc.
Support the RFI / RFQ / RFP process and completion of business case analysis through consolidation and interpretation of vendor response spreadsheets for team review;
Sends out the necessary communications to Manulife business requestors and to vendors
Coordinate with other business units to ensure compliance with internal and regulator rules and policies;
Facilitate contract signing through the use of the appropriate tool, and ensure that signatories are aligned with internal policies;
Ensure company compliance policies / standards / business procedures / documentation requirements are adhered to;
Performs legal study or research as needed to complete all contractual activities;
Prepare reports as required by clients and stakeholders;
Review the quality of work of junior staff to ensure quality standards are met
Train and coach junior team members to calibrate their skills and to onboard new members of the team
Identify best practices for implementation
Effectively lead the weekly discussions with the BU
Provide subject matter expertise and in-depth knowledge of an end-to-end contract management process including integration points and tools used
Assignment of other ad hoc projects
Minimum Qualifications :
Graduate of Bachelor of Laws or Juris Doctor degree, or at least third year status;
Graduate of 4-year course, legal or finance related courses;
Experience in contract drafting and review;
Exposure to drafting and review commercial contracts is an advantage;
Background in procurement is an advantage;
Proficient business English (written and spoken);
Experience working in a BPO industry is an advantage;
Experience working in or with multinational companies and foreign or international vendors;
Strong interpersonal skills and service-oriented attitude;
Exceptional multitasking skills with an aptitude to make the right decision on competing priorities and deadlines;
Strong computer skills and proficiency with MS excel, Word, Access;
Excellent communication and problem-solving capability;
Attentive to details and quality, well-organized, innovative and result driven;
Self-starter with high level of initiative;
Exercises sound and reasonable judgment;
Operates in a professional and ethical manner with customers and vendors;
Willing to work in morning shift (PHT)
If you are ready to unleash your potential, it’s time to start your career with Manulife / John Hancock.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.
We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers.
As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.
4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years.
With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.