Japanese Customer Support Associate (P 60&000 - P 75&000 (Negotiable)
J-K Network Services
Makati, PH
4d ago
source : Bossjob

Company Profile : This Company is an IT consulting company providing support to the Online Gaming industry worldwide.

Position : Japanese Customer Support Associate

Industry : Online Gaming Company

Salary : P 60,000 - P 75,000 (Negotiable)

Location : Makati City

Work Schedule : Shifting

Benefits :

  • 13th month pay
  • Performance Bonus
  • Leave entitlement
  • Only 4 months probationary period
  • Responsibilities :

  • Answers questions of the Japanese customers about the services
  • Provide the best solution based on the details provided by the customers
  • Guides the customer through the problem-solving process
  • Ensuring customer satisfaction
  • Maintain a quality business relationship with all customers
  • Perform other related tasks
  • Recruitment Process :

  • Resume Screening
  • Initial HR interview
  • Final Interview
  • Requirements :

  • Filipino fluent in both Japanese and English
  • With or without experience in Customer service field
  • SEO experience in Online Gaming field is a BIG plus
  • Graduate of any course
  • Knowledgeable in MS Office
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