At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers.
We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries.
At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?
The IT Ticketing ITSM Application Administrator will configure ticketing tool to meet customer-specific requirements and will provide user support for the customer’s user community.
The ITSM Application Administrator will use the application for configuration and minor development activities. The Application Administrator can expect to work with all the modules, perform minor custom development and create solutions.
The ITSM Application Administrator should be able to demonstrate the following knowledge and / or experience :
The following items are required for consideration :
The ideal candidate will possess the following :
Familiarity with the Information Technology Infrastructure Library (ITIL®) processes a set of best practices for improving IT management and service.
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed.
By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note : Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address : firstname.
lastname cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and / or offers from people with whom you are unfamiliar.