Job Purpose :
Processing of all bulk fuels truck deliveries (automatic and manual) in a timely, accurate and efficient manner until status is completed and ready for invoicing, including monitoring, analyzing, investigating and clearing any errors captured in the system or connected application (CAPS), i.
e. Distribution Holding Table, GIB, GSAP, TABS. In addition, the role also supports the Customer Disputes investigation and makes necessary adjustments if needed.
Job Accountabilities :
Comply with Health, Safety, Security, and Environment (HSSE) policies and guidelines set by the company.
Ensure timely compliance with all Mandatory Training and other Business Requirements.
Collaborate and work with internal and external customers in order to deliver organizational targets.
Support and participate in Continuous Improvement activities that aim to improve HSSE, service-, and cost- effectiveness and efficiency.
Ensure all truck movement transactions are recorded in GSAP without errors, incorporating all amendments and corrections before invoicing.
Monitor, analyze, and investigate all customer disputes / inquiries and process any necessary adjustments using required systems, i.e. SAP-CRM and GSAP.
Investigate all inconsistent transactions to ensure that the right quantity is invoiced to the right customer.
Manage day-to-day business interfaces with business partners in OTC, Finance Operations, Supply, Distribution, Retail and B2B.
Support all focal roles and activities that will be beneficial in meeting day to day targets / deliverables.
Deliver all month-end activity commitments.
Ensure documentation and filing is accurate, up to date and accessible.
Please note : We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch / Shell Group companies around the world.
The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell.
Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Shell is an Equal Opportunity Employer.