Infrastructure Analyst - IT Ops Center - Monitoring Automation and Assurance
Chevron Corporation
Makati City, Metro Manila
5d ago

Chevron is accepting online applications for the position of Infrastructure Analyst - IT Ops Center located in Makati City, Philippines.

Join our Team

Chevron’s strategy is straight-forward : be a leader in efficient and lower carbon production of traditional energy, in high demand today and for decades to come, while growing lower carbon businesses that will be a bigger part of the future.

To achieve these goals, we’ll build on the assets, experience, capabilities, and relationships we’ve developed over 140 years to incubate and grow new business.

Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition.

An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. You’ll find that we make a business of investing in our people and encouraging your professional development through a learning culture and challenging on-the-job opportunities.

We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships.

We also offer flexible work schedules and very competitive benefits.

Join Chevron IT. Lend us your skills and enjoy a great career with Chevron.

High Level Job Description / Scope :

The IT Operations Center serves to drive actions to improve reliability of IT Services, with a focus on Tier 0&1 services.

Join the team and help improve and protect the software and systems behind Chevrons IT services. You will have the opportunity to work with product line teams across the IT Function.

Responsibilities include management of scalability, availability, latency, performance, security, and capacity. You will use your technical expertise to monitor alerts and events, troubleshoot incidents and address remediation so delivery of solutions that are reliable, secure, cost efficient and responsive.

You will help lead continuous improvement of operational support; driving towards data driven, self-healing operations.

Responsibilities for Monitoring Automation and Assurance Infrastructure Analyst include :

Monitor alerts and events

Troubleshoot incidents and address remediation of issues

Lead continuous improvement of operational support

Automation of alerts and remediation processes

Participate in 24x7 shifting schedule

Active participation in a SAFe Agile environment

Work closely with other Agile Teams, Managed Service Providers and Vendors as necessary

Required Qualifications :

Technical Proficiency in the following areas :

Networking Operations / Engineering

Windows Operating System administration and security

System / Network monitoring

Service Now - ITOM and Operator Workspace

Experience in Azure Cloud

Working knowledge of scripting languages (Powershell, etc.)

Skills Proficiency in the following :

Ability to multitask to facilitate resolution of multiple incidents at any given time

Knowledge of Agile Framework methodology

Self-motivated and adaptable to learn

Demonstrated capability of learning new technologies and procedures particularly new services

from cloud providers

Strong knowledge of automation systems / networks / security configuration and deployment

Leadership and Communication Skills

Communicates clearly and tactfully

Exhibits strong oral and written communication skills including group presentation, facilitation and training

Self-motivated

Must be willing to teach and share all knowledge with team members and other operational teams

Demonstrated mentoring or coaching skills for knowledge transfer to team members

Working with us

There are two Chevron companies operating in the Philippines : Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing.

Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.

  • CHI has received various recognitions as a top employer : the 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award;
  • 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.

    CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices.

    At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience.

    We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years.

    The Index ranks American companies based on their commitment to lesbian, gay, bisexual and transgender equality in the workplace.

    Competitive salary

    Allowances, medical and optical reimbursements

    Health care coverage for you and your eligible dependents

    Robust employee centred programs for health and wellness

    Time-off to promote healthy work-life balance or to care for your family

    Annual corporate incentive bonus when the company meets established goals

    Recognition & awards program

    Long-term savings plan

    Life insurance

    Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups

    Hybrid work model - work remotely from home several days a week

    Connect with us : Instagram

    YouTube Caltex

    Chevron participates in E-Verify in certain locations as required by law.

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