Japanese Client Specialist
J-k Network Services
Central Luzon, Philippines
3d ago
source : HireMe.ph

Company Profile :

One of the trusted Screen solution company with more than 45,000 organizations worldwide. Serve different industries such as financial services, retail, technology, healthcare and transportation.

Position : Japanese Client Specialist

Industry : Screening Solutions Company

Benefits : 13th month pay

13th month pay

Health card for regular employee + 2 dependents

Rice allowance

25 leave credits (5 convertible to cash + 5 carryover the following year)

Maternity Leave (paid by the company on top of the SSS payment)

Requirements :

Filipino fluent in Japanese Language (oral and written)with good english communication skills

Can speak Keigo and can read and write advanced kanji

JLPT N1-N2 Passer or Level

Open for Graduates and Undergraduates

With Customer service background

Responsibilities :

Responsible for providing the highest possible level of customer care via email and phone

Work closely with the Operations and Account Management Teams to ensure that the company meets the expectations of its clients and delivers a Total Customer Experience

Report to Customer Care Team Leader

Ensures that deadlines and Service Level Agreements are adhered to.

Perform clear and professional communication throughout the background screening process of Client and customer

Meet monthly and annual goals of the company

Recruitment Process : HR interview

HR interview

written exam in Japanese (Both typing and handwritten)

Peer interview with Japanese-speaking employee

Interview with Team Leader

Final interview with Customer Care Manager

How to Apply :

  • For Interested candidates, please contact us through this numbers;
  • Mobile numbers : Globe : 09369734028

    Sun : 09225184461

    Landline : (02) 8245 2829

    Skype : live : jknetworkjobs

    Look for Ms. Erin

    Refer your friends to get referral bonus!

    J-K Network Services offers a FREE BILINGUAL CAREER CONSULTATION

    Fill up the form and talk to us!

    Refer your friends for the job and receive bonuses)

    Thank you so much and have a great day

    Apply
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