Sr. Associate, Sales Support-PHL
Ingram Micro
Taguig City, Philippines
16h ago

Position Summary :

  • Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
  • Provides support to a team of sales (inside / outside) representatives.
  • Works with sales management, sales reps and customer service to process customer orders and / or change orders.
  • Verifies and reviews the accuracy of orders.
  • Responsible for monitoring overall account activity for assigned group.
  • Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
  • May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
  • Takes orders on self-qualified leads when appropriate.
  • Prepares product / license quotes as needed for pre-sales customers.
  • What you bring to the role :

  • Recognized skilled specialist in job area.
  • May be responsible for leading daily operations.
  • May train, delegate and review the work of lower-level employees.
  • Problems typically are not routine and require analysis, judgement and initiative.
  • Makes minor adjustments and enhancements to working methods to improve effectiveness of area.
  • Provides administrative or technical support at a specialist level.
  • Incumbents are highly proficient in a broad range of activities related to their job.
  • May act as a lead or mentor to more junior technical or administrative support personnel.
  • Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues.
  • Makes recommendations for new procedures.
  • Incumbents independently perform a wide range of complex duties under general guidance from supervisors.
  • Known in the department / group as the knowledge base of information.
  • Acts independently to determine methods and procedures on new assignments.
  • Often acts as a facilitator and team leader.
  • Two-year college degree or equivalent experience and minimum five years’ functional experience. OR HS diploma or equivalent and a minimum 8 years of functional including 4 years position specific experience.
  • This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.
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