Dayshift Chinese QA Analyst
NeksJob Philippines
Makati, National Capital Region (PH), PH
2d ago

Salary : Negotiable

Call centers handle thousands of customer calls every day and offering quality service is paramount to customer satisfaction.

Quality assurance analysts ensure that agents provide quality service in line with organizational objectives.

Optimized quality assurance will increase agents’ efficiency through behavior modification, enhance quality service to customers and improve close rates.

It is, therefore, important for you to have a plan for a quality assurance program, create a team of analysts and understand their roles and responsibilities.

Send your resume if your profile matches the role

Subject line : Chinese QA Analyst

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form