CSR - Corporate Travel Account
Neksjob Philippines
Mandaluyong, PH
5d ago
source : Bossjob

Customer Service Representatives for a Corporate Travel Account GDS Experience is a MUST

Provide high-quality customer service to the customer, and ensure a smooth flow of inquiries and complaints via email or chat.

  • Ensure all responses to customers and clients are given with sincerity and compassion.
  • Ensure that all customer inquiries are rightfully attended to on a timely basis
  • Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
  • Has at least 1 years of Native GDS experience (Amadeus, Apollo, Sabre or Worldspan ONLY ) + Any of these non-negotiable requirements :
  • o 1 year of Flight Reservation Experience

    o 2 years of Native Airline GDS Experience

    o 1 yr of International Booking Experience

    o 2 Yrs Corporate Or Leisure Travel Industry Experience

    o 2 Yrs Customer Sales and Service Experience

  • Candidates must be amenable to work in Ayala, Makati City
  • Candidates must be amenable to work in shifting schedules
  • Above average communication skills in English is required
  • Can start immediately
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