Customer Care Specialist
Concentrix Daksh Services Philippines Corporation
Santo Tomas, PH
5d ago
source : Workbank

Apply now Concentrix Clark Earn up to 25K monthly Pioneer account

Title : Customer Care Specialist SM Clark / Angeles Marisol

Alternate Titles : Customer Care Specialist BPO Bldg 3, Angeles Pampanga

Job Specialization : Customer Service

In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting the professional services market.

We are absolutely obsessed with making our clients’ businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise, and exceptional customer experience centers.

We are looking for a Customer Care Specialist that shares this mindset.

Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Make that bold move today! Join Concentrix as a Customer Care Specialist!

As a Customer Care Specialist, you will deliver support to the customers and clients of the world’s biggest and best brands.

  • You will also be responsible for;
  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner
  • Basic Qualifications :

  • At least HS Graduates, with or without BPO experience are welcome to apply
  • Good English communication skills
  • Working knowledge of computers
  • Good customer service, multi-tasking, and problem-solving skills
  • Willing to work in shifting schedule
  • Enjoy these awesome benefits when you join us as a Customer Care Specialist :

  • Paid training
  • HMO Benefits after 6 months
  • Vacation entitlement upon hire
  • Career pathing and Advancement opportunities
  • Competitive salary
  • Monthly performance incentives
  • Allowances
  • See our site at bit.ly / 2XvvWmI

    Join us in Concentrix and BE the Difference for the world’s best brands!

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