Pre-Sales Design Section Manager
SunPower
Binan, Philippines
6d ago

SUMMARY OF ROLE

The Pre-Sales Design Section Manager is responsible managing the Pre-Sales Design Engineering Team and collaborating directly with Sales and Engineering stakeholders for alignment on business process and strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage the Pre-Sales Design Section comprising of Team Leaders at first-level, and Design Engineers at second-level hierarchy

Be accountable for the timely and quality completion of the team’s deliverables

Drive impactful initiatives that will significantly improve customer experience

Drive team performance through regular engagement, coaching, mentoring, counseling

Provide final performance review of the whole section

Possess in-depth knowledge of the Pre-Sales Design process and procedures

Plan and manage team resources through scheduling and workload balancing to achieve Service Level Agreements (SLA)

Possess in-depth critical problem-solving skills necessary for managing quality defects, capacity constraints, and other operational issues

Perform business analytics relevant to workforce management, capacity planning, budget planning, business reviews

Point of escalation for conflict and issue resolution (within the team or cross-functional teams)

Proactively notify the Stakeholders and Management of issues, as well as provide solutions and track progress of action plans until issue resolution

Decision-maker on process changes and escalations

Comply with company policies and job expectations, drive compliance in the team

Be open to change, creative, optimistic, and set the example for team culture

REQUIRED QUALIFICATIONS

Graduate of Bachelor of Science in Management, Engineering or equivalent

Proficiency in Microsoft Office suite, Salesforce

Interpersonal skills ability to communicate effectively and interact within a team environment

Decision-making skills ability to assess risks and make informed decisions

Analytical skills ability to analyze data and trends effectively

People management skills ability to guide, coach, mentor, resolve conflict, manage team performance

Stakeholder management skills ability to organize, coordinate, improve relational interactions with stakeholders

Business Acumen ability to quickly grasp and respond to diverse business situations

PHYSICAL DEMANDS AND WORKING CONDITIONS

Able to work upright and stationary and / or standing for working hours

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable method

Able to use and learn standard office equipment and technology with proficiency

Able to work in the nightshift, weekends, and holidays

OTHER RELEVANT INFORMATION

This is a full-time position

Job Grade : Location : ROHQ

Location : ROHQ

Equal Employment Opportunity

It is SunPower’s policy to provide equal employment opportunity to all applicants and employees. SunPower disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.

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