Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics.
We operate in Taguig City, Metro Manila.
The Human Resources and Learning team within the Shared Services department addresses the various needs of the organization by efficiently and effectively delivering HR services, nurturing diverse talent for the company's long-term success.
About the role
This HR CSR position is primarily responsible for answering incoming telephone calls from Wells Fargo team members in a call center environment.
The calls are related to questions or problems team members may have related to Wells Fargo benefit plans, payroll, policies, programs and on-line tools associated with human resources.
This CSR uses traditional and online human resource systems to document transactional work and educate team members on human resource related topics.
This job should only be used in the Corporate HR Services Center.
Market Skills and Certifications
Essential Qualifications :