Seller Operations Insights and Projects
Shopee
Manila, Philippines
2d ago

Job Description :

  • Understanding of end to end journey of C2C sellers
  • Generate analysis, insights and reports that will guide strategy and initiatives for assigned segment
  • Ensure sellers are able to adapt to BAU and campaign requirements
  • Communicate and collaborate with CS, Seller Education, Business Development and Customer Insights team for regular source of seller information
  • Engage key stakeholders and participate in monitoring / developing insightful reports that will be used to inform initiatives
  • Lead process / system improvement on assigned segment. Proactively identify risks and develop and communicate solutions to contingency plans and manage those plans
  • Requirements :

  • Bachelor's Degree in Business, Industrial Engineering, Statistics, Management Engineering or it's equivalent
  • 3-5 work experience on operations data analytics, and project management
  • A structured thought process and strong analytical ability. Can balance empirical data with sense check and "gut feel"
  • Strong communication and collaboration skills. Has the ability to coordinate with several teams and interact with senior management.
  • Ability to work under tight deadlines and is able to manage multiple projects simultaneously
  • Detail-oriented with excellent follow through skills
  • Candidate who has worked in an e-commerce company, operations research / analytics, supply chain, or consultancy firms are preferred
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