Monitors and maintains the availability, performance, and security of the company's IT assets.
Analyzes, installs, configures, integrates, and maintains operating systems (OS) software, hardware, and related applications.
Tests, troubleshoots and optimizes servers, desktops, and laptops performance.
Responds to internal and external requests for technical support.
Installs, configures and performs basic maintenance and technical support of systems software, hardware, and related applications systems.
Establishes systems guidelines, procedures, and standards and evaluates and plans for system development, to be presented to the IT Operations Manager.
Conducts an inventory of IT assets and system components.
Monitors and analyzes resources including internal memory and disk storage space.
Creates, monitors, modifies, and maintains user accounts and implements system resource use policies.
Coordinates systems with other internal / external systems and systems administrator.
Maintain and updates Questronix's IT database, IT records, and technical documents.
Perform backups and restore information or data if necessary.
Educate company employees about computer systems and security.
Set-up user accounts and retrieve information including passwords and account usernames.
College Graduate With a technical major such as Engineering, or Computer Science.
Technical Knowledge Experience in PC troubleshooting. Knowledgable in Windows and Linux environment. Can set up basic local area network setup.
Experience in System Management and Administration works.
Skills Strong communication skills. Problem-solving skills. In-depth knowledge of computer systems. Ability to describe technical information in easy-
to-understand terms. Ability to follow instruction. Ability to organize, prioritize, and multitask.