Job Highlights
Earn 35k monthly salary
Endless career advancement opportunities
Best-in-class healthcare benefits from Maxicare
Job Description
In this role you will :
Monitor real time queues and observe customer transactions to identify fraudulent activity such as account take over, friendly fraud and other similar risks
Make and execute decisions regarding validity of travel booking and work cooperatively with theinternal and external stakeholders to recognize trends and update system accordingly
Review, investigate and make decisions for each travel booking transaction within SLA defined by the stakeholders
Responsible for rejecting the majority of fraud orders on a daily basis and escalate complex or unusual cases to the Team Leader
Detects and investigates patterns of suspicious customer behavior and fraud trends
Investigate cases based on transaction patterns and trend analysis
Researches and responds to inquiries from our client related to travel bookings and payment methods
Research and conduct a deep dive investigation regarding False Positive cases and send a report together with a recommendation to our client
Perform chargeback analysis; recommend rule additions or modifications to close any gaps identified
A perfect candidate has :
3+ years experience in ecommerce or travel fraud detection and prevention or equivalent travel analytical background is preferred
Critical thinking skills with the ability to detect and analyze activity in a travel environment using multiple web-based tools
Experience with fraud detection tools such as Sift is a plus
Experience in working in the travel with basic knowledge of using GDS is a plus
Excellent communication skills, both verbal and written
Interested and qualified applicants must send an updated resume to rio neksjob.com
Email Subject : Fraud Analyst
