Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Summary Responsible for overall Flex Benefits Plan Administration for outsourced clients. The Flex Benefits Administrator manages all client eligibility processes and partners with other Group Benefits resources to analyze and troubleshoot all member eligibility related issues.
Support clients’ open enrolment by partnering with the Flex Consultant, the Flex Benefits System Specialist, and the other CFB resources.
Key Responsibilities : Plan Administration
Annual Open Enrollment
Key Accountabilities : Update Manulife’s stream of systems : ManuConnect, MLAC VO (for few clients) and Ultra (for few clients), Clients II, Activation Letter Client and EVA for New Hires and Member updates such as Coordination of Benefits, Student Status, Beneficiary Update, Address Update, Coverage Changes, and others
Technical Skills :
Soft Skills :
About Manulife Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions.
We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers.
At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers.
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years.
With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment.
A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation.
Information received regarding the accommodation needs of applicants will be addressed confidentially.