You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible and we’re proud to back each other every step of the way.
When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
The American Express mission is to be world’s most respected service brand. American Express reinvented the global service experience by embracing a servicing philosophy which deepens relationships with customers.
Our unique servicing philosophy, Relationship Care® puts passion to serve and individual personality at the centre of every customer interaction, creating an opportunity to deliver value to our customers while deepening relationships with our company.
American Express Customer Care Professionals deliver extraordinary care by promptly and accurately responding to customer inquiries.
Customer Care Professionals strive to make it easy to do business with us, solving customer issues, while celebrating their value to us.
As a Customer Care Professional, you will be responsible for evaluating and analyzing account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services.
What would you do every day as a Customer Care Professional?
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Preferred Experience :
If you are passionate about serving customers, results driven and interested in working for a world-class global brand, then World Service at American Express may be an ideal fit for you.
To know more about our recruitment process, you may watch this short video
ReqID : 19001570
Schedule (Full-Time / Part-Time) : Full-time
Date Posted : Nov 23, 2020, 3 : 19 : 15 AM