Customer Service Senior Manager For A BPO Company In Ortigas Pasig City in Ortigas Pasig City
Ortigas Pasig City, National Capital Region, Philippines
1d ago
source : Fidanto

Requirements br Bachelor s Degree holder in any field br br At least a minimum of 5 years as BPO Contact Center Manager br br Working knowledge and experience in the operations NDAs SLAs SOWs KPIs etc br br Willingness to work with people in various countries br br Effective Manager in operations people management and client relationships br br Familiar with the online marketing business br br Amenable to work in Pasig City br br Can start as soon as possible br Responsibilities br Works in a fast paced environment br br Works under pressure br br Handles multiple urgent tasks br br Collects and analyzes information solves problems and finds solutions makes sound decisions br br Plans resources and ensures client satisfaction manages risks and monitors progress br br Establishes monitoring systems and practices to detect early warning signals of any foreseeable crisis br br Exudes confidence especially in communications to achieve a win win situation between client and stakeholders br br Abstracts data accurately and delivers graphs charts creatively br br Implements good ideas br Benefits br Government Mandated Benefits br br 13th month pay br br HMO br br Leave entitlement

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