Store Manager
Shoe Carnival
undefined, undefined, 3540 McKinley Parkway
6d ago

Job Summary :

The Shoe Carnival Store Manager assists the General Manager with the daily operations of the store and carries store keys to perform opening and closing responsibilities.

Primary Duties & Responsibilities :

  • Demonstrates Total Customer Service Standards and leads by example.
  • Participates in managing overall store operations to meet and exceed sales, operational, and liquidation goals, and store and department standards.
  • Follows all company policies and procedures, including Loss Prevention guidelines to deter theft.
  • Assists in conflict resolution, delegates tasks as needed, coordinates meals / breaks, and assists in administration of progressive discipline, schedules, timecard edits, and reports.
  • Supervises and ensures compliance of all cash handling procedures; provides overrides, performs safe and till counts, and reconciles cash settlements.
  • Trains and develops associates for growth.
  • Requirements :

  • Customer focused, excellent communication and listening skills, ability to learn and execute the concept.
  • Excellent leadership, sales, and customer service skills.
  • Ability to successfully complete Key Carrier Certification exam within 60 days of hire and the General Manager Certification exam within 18 months of hire.
  • Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.
  • Ability to work flexible schedules including nights, weekends, and holidays.
  • Bachelor’s degree or prior related management experience preferred.
  • Three years of retail / customer service experience required.
  • Must be at least 21 years of age.
  • Total Rewards :

    The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following :

  • Competitive Pay
  • Paid Time Off (Vacation & Sick Time)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Spending Accounts
  • Life, Disability, & Voluntary Benefits
  • Employee Assistance Program
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Employee & Family Discounts
  • Relocation Opportunities
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