Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience.
We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning -
Conduent manages and modernizes these interactions to create value for both our clients and their constituents. .
Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care.
Agents will have at their disposal a range of tools, processes and systems to address the customers inquiries with speed and efficiency.
Role is responsible for assigned population of customers within a specified region of support.
Scope : General :
Primary Responsibilities :