Job Summary ROLE AND RESPONSIBILITIES
The Compliance Analyst will be assigned to work closely with various internal teams and is responsible for creating, maintaining, improving, and monitoring Teleperformance USA processes and procedures, and compliance to contractual obligations and TP Policy standards.
The Compliance Analyst is expected to understand client contractual and regulatory requirements and assist process and procedure owners, in creating proper documentation as required by the many information security standards, global policies and other information security initiatives.
The Compliance Analyst is expected to be familiar and provide evaluated responses to inquiries and assessments related to Teleperformance information security standards and processes from both potential and existing clients.
The Compliance Analyst is expected to create and implement an internal assessment plan to ensure alignment to TP Policy and contractual compliance requirements.
The successful candidate will be acting as the security point of contact within Teleperformance USA related to process and procedures documentation.
Duties / Responsibilities The successful candidate will have a firm understanding of the documentation requirements included in various standards including ISO 27001 : 2013, PCI-
DSS, HIPAA / HITRUST, etc., and will be able to easily articulate that understanding while assisting different internal teams in evaluating and improving existing process and procedure documentation.
The successful candidate will have good communication skills, particularly in providing evaluated responses to client inquiries.
Is willing to actively seek opportunities to develop new approaches to meet new goals. Grasps and applies advanced concepts.
Stays abreast of new tools, technologies, and techniques, and documents them as needed by the different standards and client / regulatory requirements.
Responsibilities also include :
processes and procedures
A Bachelor's degree in computer science, engineering or a related discipline, or the equivalent combination of education, technical training or work / military experience.
e. ISO 27001 / BS7799, COBIT, HIPAA, PCI, SAS70, SOX)