Development Team Lead
Manila, PH
6d ago

Job Description

It’s our mission to build a world that communicates more humanly. Since 2001, we’ve been delivering innovative and powerful communication solutions.

Today, we’re a communication intelligence company applying powerful machine intelligence and carefully developed algorithms to deliver effective human engagement at scale even when we are not face to face all guided by our values of Listening, Respect, Innovation, and Passion.

Our customers use Whispir to communicate across multiple channels from SMS to email, to dynamic landing pages, voice and more all easily configured to meet their specific needs.

All of our customers benefit from our low code no code platform and powerful APIs. Our promise is to deliver a platform capable of achieving the world’s highest engagement rates.

About The Position

The Lead Software Engineer is a key leadership role with exciting opportunities as the Whispir technology team builds on the accelerated global and regional growth of the past two years.

You’ll be coaching and providing people and technical leadership to our awesome engineers. Ultimately we are looking for someone who cares about people, enjoys working with impactful technology and collaborating with business stakeholders to deliver great customer experiences.

Key Responsibilities

As Technical Lead in Whispir you will be leading a product engineering team of full-stack developers. Your responsibilities will include :

  • Work closely with product managers to design, evaluate, plan and estimate product features
  • Provide technical leadership for the engineers in your team on a day to day basis
  • Take on challenging and complex coding tasks
  • Build a safe and supportive professional environment that embraces diversity and inclusion
  • Be an advocate for continuous improvement of best practices
  • Ensure that security, data quality, cost-efficiency, stability and performance are always important considerations for our solutions
  • Work closely with other technical and product leaders as well as other stakeholders (such as support, sales, finance, etc)
  • Guide, coach and support the team and individual developers in learning and capability development
  • Provide after-hours support as part of our application teams weekly escalation support roster when required
  • Work with delivery, product, operations and other teams to plan and track progress
  • Direct reports :

  • Senior Engineers
  • Engineers
  • Associate Engineers
  • About You

    Even if you don't meet this criteria perfectly but believe you have lots to bring to the role, we encourage you to apply.

    We know it’s tough, but please try to avoid the confidence gap - you don’t have to match all the listed requirements exactly to be considered for this role.

  • A thought leader and a great communicator to technical and non-technical audience
  • Great experience with leading and mentoring a team of engineers
  • Somebody that relishes the challenges and opportunities that a scaling technology business provides
  • Excellent knowledge of Javascript / Typescript, both on the frontend (React) and backend (Node).
  • Extensive experience with AWS and serverless cloud native architecture
  • Some experience with Auth0 or other Identity platform services
  • Excellent knowledge of software design and architecture
  • Extensive experience with Infrastructure as Code (e.g. Terraform) and CI / CD (e.g. Buildkite)
  • Extensive experience working in product engineering teams
  • Experience working with team members located onshore and offshore
  • Some knowledge of Java to understand our legacy code is also a bonus
  • Why we think you will love working at Whispir

  • 30 Service Leave Entitlement per annum (post the 6-month probationary period)
  • Paid birthday leave
  • Medical / Health Insurance with 1 free dependent or Mutual Fund option
  • 2-day Compassionate leave on top of the 3-day Bereavement Leave
  • 24x7 on-site full gym access including 1 free dependent
  • Whispir is an endorsed employer for all women; check out our benefits directly at WORK180 : Whispir Benefits WORK180 Endorsed Employer

    Diversity & Inclusion

    Whispir places a high value on inclusion. Those from under represented communities are encouraged to apply. This includes, but is definitely not limited to, people with a lived-experience of mental ill health, culturally and linguistically diverse people, LGBTQIA+ people, and people with disabilities.

    We take our core values seriously and work hard to create an environment where you feel welcomed. Teams who reflect a diversity of experience, identity, perspective, and background help us to create a healthy & inclusive working culture

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