Cloud Ops Engineer is responsible to providethe IT support for Vodafone local markets as 2nd line team responsible for resolving complicated technical issues or escalating them to the next levels or vendors.
The role includes maintaining the availability of the applications and their hosted servers, management of all the system components and development of scripts to automate the system activities.
Qualification / Experience :
Bachelor of Engineering / computer science or related discipline
3-5 years IT Support, system administration, databaseadministration and cloud administration experience
Technical skills :
Experience in AWS EC2 Cloud, Elastic load balancers, Elastic IP’s, S3, VPC, Identify Access Management and Security Groups.
Experience in CloudWatch.
Experience in RDS SQL Server administration.
Experience in Redhat Enterprise 7.
Knowledge of Windows server 2008.
Knowledge of Route53 and CloudFormation is desirable.
Knowledge of Security techniques and technologies.
Development skills using (shell scripting, PERL, etc...)
Remedy experience is desirable
ITIL Foundation certification is a plus.
Application deployment management and risk mitigation.
Knowledge of Application performance & monitoring tools such as AppDynamics would be desirable
Personal skills :
Excellent communication skills and presentation skills.
Willing to work on shift basis and On-call.
Confident negotiation and online documentation (throughout the negotiation) in English.
Good understanding of the global cooperative team environment.
Ability to collaborate with third parties.
Understanding of the Telecommunications Market
Working under stress, Multitasking, Dynamicand Customer oriented