AC Manila - Business Support Centre Supervisor
Pasig - The Rockwell Business Center
15h ago

Line of Service

Internal Firm Services


IFS - Internal Firm Services - Other

Senior Associate

Job Description & Summary

A career within Operations Strategy services, will provide you with the opportunity to help organisations reimagine their operations through a strategic lens to turn complexity into a competitive advantage.

Our focus is to help our clients create differentiating capabilities that drive competitive advantages by developing plans to navigate their challenges, seeing what’s possible, and turning that into a reality.

We assist our clients in transforming operations from the way they engage their customers to executing strategic programmes to achieve enterprise wide operational excellence.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.

To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

PwC Professional skills and responsibilities for this management level include but are not limited to :

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.
  • The Business Support Center ( BSC ) team provides necessary administrative support to internal teams and Executives in PwC Australia while working remotely.

    Specifically, the scope of work of the BSC service includes :

    Schedule meetings, book meeting rooms, manage out-of-office notification and call forwarding.

    Arrange travel, itineraries, accommodation, car service requirements and all correspondences related to travel management.

    Prepare, reconcile and complete expense reports in relation to business issued credit card statements.

    File timesheets and assist with billing and invoicing.

    Prepare and organize documents and reports.

    Perform office duties that include ordering supplies and managing a records database.

    Reserve venue, catering, send invitations and manage responses for events.

    Salesforce support such as updating client information.

    Preparation of purchase orders (Accounts Payable).

    Perform research based on task requirements.

    The Supervisor is required to understand the service delivery model and the suite of services provided by the BSC team of Associates, Analysts and Senior Analysts working under them.

    This includes taking ownership of tasks assigned by the Operations Managers, reviewing the work accomplished by the staff.

    The Supervisor is required to understand how workflow is managed within AC Manila’s workflow management tool and monitor that results of work performed are documented in an optimal and required manner.

    Education (if blank, degree and / or field of study not specified)

    Degrees / Field of Study required : Degrees / Field of Study preferred : Bachelor Degree

    Certifications (if blank, certifications not specified)

    Optional Skills

    Desired Languages (If blank, desired languages not specified)

    Travel Requirements

    Available for Work Visa Sponsorship?

    Government Clearance Required?

    Job Posting End Date

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