NICE Company Overview
NICE (NASDAQ : NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets.
NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data.
This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions.
NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.
What we do
We have three principle areas of activity : Perfecting Customer Experience, Powering Public Safety, and Financial Crime Prevention & Compliance.
Perfecting Customer Experience
We enable organizations to deliver an effortless, consistent and personalized experience throughout the customer journey.
Our solutions allow enterprises to know their customers, act in real time and ensure that every employee is engaged. Our Customer Engagement Solutions deliver an effortless, consistent and personalized experience and understand the voice of customers.
Our customers stand out in their competitive markets by offering an enhanced customer experience, and they improve their bottom line by streamlining operational efficiency.
With NICE, our team and culture make the difference
The consistent delivery of world-class innovation and exceptional customer service is ultimately the responsibility of our team of dedicated professionals and this is where our unique culture comes in.
What allows us to do extraordinary things is our culture of thought leadership, collaboration and innovation. So, we respect and listen to each other, drawing from our experiences and learning from our respective skills and backgrounds.
The Enterprise Account Manager is the first and primary customer point of contact selling into a defined sales territory.
As the door opening sales expert, they work in deep collaboration with the presales teams to deliver a compelling value proposition that differentiates the NICE product portfolio from the competition.
The Enterprise Account Manager is also engaged in both expanding the customer base into untapped markets as well as displacing NICE competitors from historically aligned companies.
Roles and Responsibilities :
Maximize sales activities and achieve quotas by prospecting for new accounts.
Provide critical insights to the customer that generate best-in-class credibility and contribute to a market leadership position for the company.
Establish high revenue, multi-year business plans with the target accounts. Develop road maps for large-scale implementations of our systems and services in the accounts.
Create a network of relationships to facilitate sales and promote alliances and partnerships.
Requirements and Competencies :
Demonstrated experience of doing several large deal transactions, $500K+ each. Able to manage multiple, complex sales opportunities simultaneously.
Highly articulate and able to confidently explain complex models in a clear simplified manner
Show flexibility when bringing plan to reality and make changes on the spot when needed.
Degree from an accredited university