Thai Customer Service Supervisor
J-k Network Services
Makati City, Philippines
1d ago
source : HireMe.ph

Position : Thai Customer Service Supervisor

Benefits :

  • Basic Salary is net (tax paid by the company)
  • Salary can be paid thru the currency of the candidate’s choice. The company will assist with telegraphic transfer and the company will shoulder all taxes and charges for the bank transfer.
  • Meal and Travel Allowance is net (tax paid by the company)
  • Housing Allowance is net (tax paid by the company)
  • Company-provided Accommodation
  • Vacation Leave : 24 credits upon hire. Increasing per year of service.
  • Sick Leave : 10 credits upon hire.
  • Health Insurance
  • Life Insurance (Group life insurance upon hire.)
  • Probationary Period of 3 to 6 months maximum. Guaranteed increase upon regularization.
  • Annual Variable Bonus : Year End bonus based on performance.
  • Working Visa : To be applied upon hire and costs are all shouldered by the Company.
  • Monthly Recreational Activities, Quarterly Team Building, Annual Company Outing, Annual Party, and many more.
  • Requirements :

  • Preferably Thai national
  • Bachelor’s Degree in any relevant field
  • Preferably residing in Manila
  • Customer Service experience
  • Good English communication skills
  • Willing to work in Makati City
  • Willing to work in an Online Gaming company
  • Responsibilities :

  • Supervising customer service officers through training, coaching and mentoring
  • Investigate customer’s problems and find solutions
  • Handle major incidents that cannot be resolved by agents.
  • Communicate with customers via phone, email or Skype
  • Analyze data and statistics
  • Isolate and identify areas of improvement
  • Work with management on customer service initiatives
  • Recruitment Process :

  • Paper Screening
  • Initial Interview
  • 2nd Interview
  • Final Interview
  • CONTACT US : HOW TO APPLY :

    HOW TO APPLY :

    Please send your resume to : jkrecruit jp-network-e.com

    Mobile : (+ 63) 917-638-1992

    Sun / Smart : 09426682269

    Skype : jkrecruit

    WhatsApp : +63917-638-1992

    Look for : Ms. Lia

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