Supply Chain Ecommerce Manager
Unilever
Philippines Taguig
11d ago

JOB SUMMARY

  • Define appropriate forecast model, analyze historical data and assumptions for generating baseline.
  • Define demand drivers, sources of data and causal relationships
  • Work with Category Operations, Ecommerce Teams and customer to input promotions and other ecommerce specific activities into the forecast
  • Communicate all ecommerce activities in respective category Sales & Operations Planning for discussion in DPMs (Demand Planning Meeting)
  • Meet customer and initiate activities to foster rapport and maintain good working relationship with customer
  • Conduct customer supply chain meetings with Supply Planners to pre-empt problems and provide solutions on customer, supply, demand, pricing losses.
  • Check on-hand inventory versus customer orders, and coordinate additional stock requirement should on-hand inventory be insufficient
  • Secure customer stock requirement in the event of foreseen stock outs and promotional item allocation for the duration of the promotional period
  • Review of service level by category with the Plan and Make team to track improvements in stock availability
  • Monitor on-site availability (OSA) and provide analysis and opportunities to increase growth through higher OSA
  • Monitor secondary service level and aligned service level from distributors to the ecommerce channels
  • Work with logistics team to ensure high on-time deliveries to the customers
  • Feedback to CCBTs (Country Category Brand Team), planning and quality teams any customer feedback on ecommerce packaging and quality
  • Coordinate with supply planning teams to secure inventory for ecommerce customers
  • Define, review and propose fit for purpose distribution network for ecommerce for next 3-5 years by meeting with distributors and assessing their capability
  • Create Supply Chain e-commerce scorecard for regular update to internal stakeholders and regional e-SC community
  • KEY REQUIREMENTS

  • Bachelor’s degree holder (any course)
  • E-commerce working knowledge, either through previous work experience and exposure in online distribution and / or selling
  • Basic foundation in supply chain skills (planning and order to cash) : Demand planning, supply planning, customer service and logistics
  • Responsiveness and high bias for action to give immediate attention to customer concerns and complaints
  • Basic understanding of key accounts management
  • Independent Judgement : willingness to make decisions and take calculated risks
  • Pressure tolerance : ability to maintain control in the face of adversity and pressures.
  • Team Player : can be counted on to do his or her part of the work and be relied on to complete tasks
  • Willing to work in Cabuyao, Laguna
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