US Telco Account in Cebu IT Park
NeksJob Philippines
Cebu, Central Visayas (PH), PH
5d ago

Telco or TELCO may refer to : Telephone company, a provider of telecommunications services, such as telephony and data communications.

NON-NEGOTIABLE QUALIFICATIONS

  • 18 years of age and above
  • At least High School graduate / Senior High School Graduate
  • WITH ATLEAST 6 MONTHS CALL CENTER EXP
  • Excellent English communication skills (will take Berlitz)
  • Preferably with WAHA Set-up ( for possible Transition (
  • At least 20mbps for internet connection.
  • Qualified? FULL UP THE FORM BELOW :

    Earn up to 20k per month plus additional incentives, allowance, benefits and a lot more.

    The Dream Job defined

    As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

    Your day-to-day in a nutshell

  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
  • Ready to #EmbraceDifferent?

    You may be our next Customer Experience Champion if you :

  • Are you a college graduate, with or without BPO experience
  • Have an experience of at least six (6) months in the BPO industry; but candidates without BPO experience are also welcome to apply
  • Have good English communication skills
  • Have working knowledge on computers
  • Have good customer service, multi-tasking and problem-solving skills
  • Are willing to work in shifting schedule
  • Here’s what’s in store for YOU!

  • Paid training
  • Competitive salary
  • Monthly performance incentives
  • Benefits after six (6) months
  • Vacation entitlement upon hire
  • Career pathing and advancement opportunities
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