Put the World on Vacation
At Wyndham Destinations our mission is simple : to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime.
As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.
PRINCIPAL RESPONSIBILITIES :
Load resort inventory to CWA & IHC reservation system (Merlin)
Monitor inventory movement and open up and / or close down inventory allocation accordingly
Make reservations in the systems for inventory control purposes
Support and trouble-shoot on behalf of business units in relation to system (Merlin)
Flag enhancements and work requiring development for quoting and approval
Assist in system reviews and information for audits, status reports
Assist in User Acceptance Testing (UAT) of system and use of testing environments to identify defects against test scripts
Assist in inventory forecast and payment for exchange transaction. Maintain appropriate balance between clubs.
Carry out other administrative functions as required
Track and award additional award activity in support of Sales Incentives, competitions, etc for finance costing in support of great customer experiences
Adhere to all policies and procedures relating to Workplace Health and Safety ensuring the safety of yourself and all other people who may be affected by your conduct in the workplace
Develop innovative programs and strategies through collaboration with business units in field.
Establish and maintain working relationships with the Business Units
Display a Count On Me! service to all internal and external parties.
Display innovation through inspiring, creating and improving processes and products.
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
Represent the company in a positive manner illustrating our values, ethics and pride at all times.
KEY POSITION CRITERIA :
Minimum 2 years' experience in the relevant areas. Experience with Wyndham business operations will be considered favourable
Relevant degree qualification is preferred
Fluent in Microsoft Office suite especially Microsoft Excel
Demonstrated Count on Me! customer service skills and a genuine enthusiasm for the Wyndham brand.
Practiced time management skills with the ability to multi-task.
Excellent written and verbal communication skills including the ability to build relationships with key stakeholders across all levels of a business.
Ability to gain a thorough understanding of company / department policies and procedures, Club Wyndham Asia and IHC guidelines and regulations (per Governing Documents), and exchange company rules for the ability to ensure compliance for rental programs.
A background in hotel revenue management is advantageous.
A Place for Everyone
Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community.
Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.