At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory we’re out to change the world, one design at a time.
Since launch in August 2014, we have grown exponentially, amassing over 15+ million monthly active users across 190 different countries who have created more than one billion designs.
We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of!
Canva’s Customer Happiness team are the face of a platform used by millions of people every day. With over 10 million active users, we strive to make each and every customer happy.
The team interacts with our users to provide and process information in response to inquiries, concerns and requests about Canva and its features.
Customer happiness is what gets us up in the morning! Our aim is to provide excellent customer service and to promote this idea throughout the organisation.
About the candidate
We’re looking for people with the passion and hunger to solve problems. You need great attention to detail, and an ability put yourself in other people’s shoes.
We need someone who loves challenges and is adaptable to change. Do you want to work within a cross-cultural, customer-oriented organisation?
Yes? Then we would love to hear from you!
What you'll do :
You'll love this role if you :
We'd also love it if you have...
Canva is currently one of Australia’s hottest technology startups and has been the ranked #1 Australian Workplace in Technology by JobAdvisor for the second year in a row.
We mean it when we say we want to create a workplace that you love coming to. Our culture is unlike anywhere else and our offices are designed with workspaces for every mood, to help you do great work.
At Canva you can be part of a company that is growing rapidly, building a product that users really love.
Being a force for good
One of our core values at Canva, Being a force for good means we are actively working towards a world that isn't just good for a small few, but one that’s good for everyone.
We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community.
To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.