Salesforce Developer - Marketing Cloud
Capgemini Philippines
San Juan City, Philippines
22h ago
source : ictjob.ph

The Salesforce Marketing Cloud Consultant will work within the pre-deploy design and configuration function of the RCI Salesforce Systems business team.

The Salesforce Marketing Cloud Consultant maintain a blend of responsibilities that span the spectrum of Marketing cloud configuration with integration experience.

Responsibilities include (but are not limited to) :

  • Participating in strategic and tactical planning discussions to continuously improve the salesforce.com platform
  • Participating in integration designs and developments
  • Strong client facing consulting experience
  • Present solution focused summaries of the platform architecture and integration capabilities
  • Ability to work with team to design and scope the time and effort required to implement client solutions.
  • Strong communication skills and ability to interact with technical and non-technical stakeholders.
  • Managing operational requests and assisting in the escalated resolution of support issues, working with diverse user groups when required
  • Creating and maintaining system interface diagrams, functional designs, and technical specifications
  • Proactively identifying production risks and creating actionable mitigation plans
  • Participating in the Agile development process where applicable / appropriate
  • The Marketing Cloud Consultant will work alongside their fellow Salesforce team to understand and proactively monitor all aspects of the Marketing Cloud configuration.

    Where applicable and necessary, she / he will collaborate with internal / external Salesforce Architects / Integrators solutions and / or other internal data / technical associates when the complexity of identified solutions warrants it.

    The successful candidate will work with key stakeholders to execute configuration & integration changes derived from specific RCI initiatives or resulting from Salesforce platform releases / upgrades.

    Qualifications :

    Education : Graduate (Technology is preferred) with relevant work experience.

    Technical Requirements : Certified Marketing Cloud Consultant.

    Knowledge and Skills :

  • Minimum 4 to 5 years' experience Marketing Cloud implementation experience
  • Experience with email and / or marketing automation software and integration with databases
  • Knowledge of the HTML and CSS
  • Experience with integrations to external systems through middleware
  • Salesforce Communities and Salesforce Service Cloud knowledge added asset
  • Deep understanding of Salesforce.com technical requirements, system configuration, user requirements and all related policies and procedures
  • Ability to work / meet deadlines
  • Excellent verbal and written skills
  • Apply
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