Business Analyst
The Manufacturers Life Insurance Company
Quezon City, PH
5d ago

Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

The Business Analyst works collaboratively with the team members, cross-functional groups and clients to gather, analyze, prioritize, document, and visualize project needs and requirements.

Projects typically consist of reporting and business intelligence initiatives.

  • Manage reporting and business intelligence projects for various teams and clients across the company. Primary responsibilities include the collection, analysis, planning, recording and envisioning projects requirements.
  • Break down business requirements into specific steps using BPMN.
  • Works with development teams to explain and clarify the business requirements and rationale to help create solutions that would meet business needs.
  • Creates and maintains thorough and accurate functional and technical documentation.
  • Coordinates testing by preparing required test plans / matrices and executing functional and system integration testing of an application.
  • Ensure issues are identified, tracker, reported and resolved in a timely manner.
  • Track the progress of a project from start to finish.
  • Communicates effectively to all levels of the management to report project status.
  • Independently undertake projects of a complex nature and ad-hoc requests as required.
  • Bachelor’s degree in any field
  • At least 2 years’ worth of relevant experience in BPO Information Systems as a reports / data / business / process analyst
  • Must not have any attendance issues and have not received any disciplinary action
  • Must be flexible to change shift as needed regular shift will be Mon-Fri, rotating Day / Mid shift
  • Must be willing to render overtime and work on the weekends as necessary
  • Must be amenable to work during Philippine holidays
  • Advanced BPMN Skills (MS Visio)
  • Advanced Presentation Skills (MS PowerPoint)
  • Intermediate MS Word and MS Excel
  • Background in SQL, Qlikview, Qlik Sense, Tableau, and Power BI
  • Has experience in creating and documenting process documentation and manuals
  • Has experience in designing, testing and implementing business processes
  • Has experience in communicating and interacting with all levels of management and operations.
  • Has experience in reports preparation
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