Opportunity to make a positive impact
Work within a company with a solid track record of success
Attractive salary & benefits
You will be responsible for :
Gathering and evaluating user feedback.
Providing code documentation and other inputs to technical documents.
Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review.
Troubleshooting and debugging to optimize performance.
Contributing to and driving continuous process improvement initiatives to meet business needs.
Establishing project plans, resources, budgets and time-frames, and assigning tasks.
Gathering, analysing, defining and formalizing business requirements and processes into project / system specifications.
Identifying, tracking and communicating progress, milestones, deliverables, risks and issues.
Managing the team’s performance of project tasks and providing technical advice and guidance.
Managing vendor relationship and deliverables.
Preparing project feasibility studies, cost-benefit analysis and proposals and obtain required approvals from IT management and project sponsors.
Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses.
Developing and implementing security framework, policies, processes / procedures and guidelines.
Oversight & resolution of security incidents.
Bachelor degree holder
You have at least 2 years experience, ideally within a Business Analyst (Data Science), IT Security or Software Engineer role.
You have strong interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
You are a strong team player who can manage multiple stakeholders
You possess strong analytical skills and are comfortable dealing with numerical data
You are highly goal driven and work well in fast paced environment
Our Client was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and aims to address all call center and BPO needs : systems, procedure development and set up.