As a Technical Support Associate , you will assist customers with concerns regarding their accounts. Recommend potential products or services to management by collecting customer information and analyzing customer needs over the phone.
Can provide answers to client’s inquiries by identifying problems through probing and proper tools utilization.
Avoids legal challenges by monitoring compliance with service agreements
Updates job knowledge by participating in training opportunities and demonstrating a willingness to learn
Accomplishes information systems and organization mission by completing related results as needed
Show this ad / mention to our Front Desk Officer that your job source is Kalibrr to avail of Exclusive Perks :
Customer Service orientation and ability to adapt / respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Completed at least 2nd year in college
High School graduates with at least 6 months to 1-year call center experience
No Call Center Experience Required