Position Summary :
The Billing Department is responsible for the timely and accurate preparation and distribution of customer invoices for client and various other products and services.
In addition, the team supports audit and risk initiatives by providing process overviews, supporting documentation and recommendations for improvement.
Finally, SME support is provided for billing and finance related projects.
The Revenue Cycle Supervisor oversees the Billing team ensuring all invoices and associated functions meet SLA and quality requirements.
In addition, supervises ad-hoc requests and special projects. The supervisor position requires not only the monitoring and execution of work processes but the identification of opportunities for improvement of quality, reduction of risk and / or reduction of cycle time.
The supervisor role supports Managers with risk and audit initiatives. This position also may play a performer or SME role with various projects.
Specific Responsibilities :
Oversees all aspects of the highly-complex billing process, billing projects, G / L entries, customer inquiries, issue resolution, escalations, QA and reconciliations
Develops and monitors internal controls to ensure integrity of the invoicing results and oversees the preparation of estimated revenue journal entries for each subsidiary
Reviews amortization schedules and accrual entries when appropriate and reviews monthly settlement figures and prepares wire transfer memos along with journal entries
Works closely with business units and product managers to implement updated or new fee schedules / methodologies and invoicing when required
Liaisons with external examiners and internal audit on various topics and reviews / testing
Support management of risk by mitigating activities with higher inherited risk and identifying opportunities to strengthen controls
Reviews invoice structure to ensure they meet the required standards by various regulatory agencies and tax authorities when required
Works with business partners to convey and resolve concerns with billing data when necessary
Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
Leadership Competencies for this level include :
Accountability : Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
Global Collaboration : Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
Communication : Articulates information clearly and presents information effectively and confidently when working with others.
Influencing : Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
Innovation and Creativity : Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.
Minimum of 5 years of related experience
Billing / Invoice processing
Supervisory / leadership experience
Extensive analytical skills
MS Office (Excel, Word, PowerPoint, etc) experience
General knowledge of GAAP, specifically related to revenue
Audit management (responses, support field testing, etc)
Bachelor's degree preferred with Masters or equivalent experience