Sr. Director, Compliance Operations
Visa
Pasay City, PHILIPPINES, Philippines
1d ago

Job Description

As a global payment system, Visa Inc. maintains a global anti-money laundering / anti-terrorist financing (AML / ATF) and sanctions program established under formalized policies and procedures.

Visa Global Services Inc. (VGSI) is a wholly-owned U.S. subsidiary of Visa Inc. that is registered as a money services business and maintains money transmission licenses in many states / territories.

Similarly, Visa Payments Limited (VPL) is a wholly-owned U.K. subsidiary of Visa International. Visa Inc., VGSI, and VPL (Visa) have compliance programs designed to meet the unique regulatory needs of their entity structure and the associated products / services.

In this role, the Sr. Director, Compliance Operations will lead the operational aspects of Visa’s Compliance program including, but not limited to, sanctions, due diligence and ongoing monitoring and review.

The Sr. Director will provide expert advisory services to the business and will provide strategic direction and recommendations for AML / ATF and Sanctions Compliance program enhancements.

The role will manage multiple shifts in Pasay City responsible for client due diligence, sanctions screening and on-going monitoring.

The role will work closely with AML / ATF and Sanctions Compliance colleagues around the globe, as well as regulatory leadership in the U.

S. and UK. Some travel and extended business hours (conference calls) is required.

  • The Sr. Director of Compliance Operations will build and lead a large-scale best in class Center of Excellence. The incumbent will be responsible for managing and providing oversight of on-site Compliance Operations related to sanctions, client due diligence and enhanced due diligence, on-going monitoring and review;
  • including suspicious activity monitoring. This position is responsible for the oversight, support and monitoring of the application of the applicable Compliance Program operations for Visa at the Pasay City site.

    This includes managing programs relating to multiple regulatory regimes.

    In this role, the Sr. Director will be a key member of the Global Compliance Leadership Team leadership team and will lead the critical functions of overseeing the Compliance Operations programs, its strategic roadmap and execution in Pasay City.

    The candidate needs to demonstrate strong AML and sanctions knowledge and the ability to exercise sound judgment and to observe the highest degree of confidentiality in handling information received in the course of responsibilities.

    Working with multiple cross-functional stakeholders, this person will have had experience with leadership alignment efforts, change readiness, stakeholder and employee engagement, large-scale operations and organizational and talent performance management.

    This leader will design and implement an integrated operating model and framework to create one Compliance Center of Excellence to deliver sanctions, CDD, and transaction monitoring faster and adapt to changing client, market and regulatory needs.

    This person will work collaboratively with multiple regions and functions to co-author the agreed model.

    The successful candidate will :

    General Responsibilities :

  • Lead the on-going development and implementation of the Compliance Center of Excellence.
  • Be a thought leader, serve as a subject matter expert and provide advice and counsel to various arms of the business.
  • Develop the Global Compliance procedures and practices, including development and enhancement of global systems.
  • Facilitate internal audit requests and ensure satisfactory resolution of any audit findings and recommendations.
  • Ensure thorough, accurate and timely application of Visa’s Global AML / ATF Policy and the Client Due Diligence and Acceptance Procedures.
  • Provide leadership and direction in the execution of Visa’s client due diligence by the Compliance Center of Excellence and Compliance colleagues in all regions.
  • Report periodically on program status and escalate issues to executive management.
  • Manage the internal and external suspicious activity reporting (SAR) regime according to the unique reporting requirements for each legal entity.
  • Identify, manage and escalate actual and suspected money laundering, sanctions breaches and fraud cases internally.
  • Facilitate and / or overseeing compliance monitoring reviews and audits.
  • Promote and provide advice on best compliance practice within critical business areas.
  • Provide secondary review of client due diligence reviews as required.
  • Ensure consistency in client due diligence activities conducted across all regions, including with respect to additional due diligence and enhanced due diligence matters.
  • Ensure close communication and information sharing between the Pasay team and other compliance colleagues concerning due diligence activities.
  • Line Management

  • Responsible for ensuring functional specific training is developed as needed, deployed, and completed timely.
  • Facilitate the hiring and growth of the Pasay operations.
  • Provide meaningful and timely feedback to staff and co-leadership.
  • Leadership

  • Implement new operating model to drive greater business centricity and increase pipeline of innovative ideas
  • Influence executives, leaders, business units, and compliance teams on agile principles, values, building techniques, growth, and maintain a thriving agile organization
  • Help define the Compliance Mission & Vision and promoting it across the group.
  • Exemplify the company values and promoting them in all areas of the role, within and without the function.
  • Manage, coach and grow highly skilled team members to ensure business, departmental and personal objectives are realized
  • Qualifications

  • Bachelor’s or higher-level degree in law or another relevant discipline.
  • At least 15 years of experience in risk or compliance roles with at least 10 years’ experience implementing AML / ATF and sanctions programs that are in compliance with US / UK laws and regulations, specifically Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC programs, and UK Money Laundering Regulations.
  • Detailed understanding of regulatory and financial crime risks and legislative regimes related to international payments and financial services generally.
  • Understanding of risk, risk assessment, control frameworks and risk mitigation.
  • Understanding of and experience managing operations processes and IT systems in payments processes
  • Subject matter expertise in the areas of customer due diligence, sanctions and activity monitoring and reporting
  • Strong knowledge of BSA / AML laws and regulations, and FFIEC guidelines. Detailed knowledge of the regulatory and legislative regimes overseeing financial services including payment institutions, and Money Service Businesses / Money Transfer Operators.
  • Understanding of Visa, VPL, and VGSI, their clients and their products would be of significant benefit.
  • Experience leading a large high performing team
  • Attributes

  • Seasoned and mature leader
  • Hard worker who is self-motivated
  • Adept at working on multiple and varied tasks
  • Excellent organization and reporting skills
  • Ability to perform under pressure
  • Good stakeholder manager
  • Capable of working collaboratively with employees throughout the company / globally.
  • Excellent written, oral, presentation and interpersonal skills to champion internal / external communication.
  • Additional Information

    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

    Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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