Mandatory Technology Capabilities :
Experience with a BI / Visual Analytics Tool (Tableau,etc)
Experience with a SQL / database toolset (SQL Server, MySQL)
Experience with a data science toolkit (Python, R, etc.)
Knowledge, Skills, Abilities :
Capable of managing and prioritizing a variety of unexpected tasks while continuing to successfully conduct day-to-day operations without interruption
Display strong initiative and self-motivation
Excellent communication, customer service, interpersonal and problem solving skills.
Possess strong technical, analytical, critical thinking and problem solving skills
Comfortable working in a fast-paced, urgent project environment
Self-starter, able to simultaneously manage multiple projects, effectively prioritize workload, and own deliverables from start to finish.
Ability to articulate complex business findings into easy to understand concepts
Strong quantitative, business, financial, and modeling skills
Have a full grasp of understanding of regression, modeling and forecasting
READ MORE OF THE JOB DESCRIPTION
Lead a reporting / analytics team of 5 to 10 FTEs
Drive multiple visualization & analytics projects
Prepare analytical and trend reports, create graphics, and provide stakeholder ready material
Analyze ticketing data to provide actionable insights
Visualize digital analytics to show valuable data driven insights using BI tools
Participate in operational projects and assist in timely execution of project goals and deadlines
Design dashboards and other reporting tools used by internal stakeholders
Identify business challenges with stakeholders and help provide analytics using statistical methods
Familiarity of relevant key performance indicators
Perform range of ad-hoc analyses and financial modeling in support of key business initiatives
Perform advanced modeling on medium to large data sets in support of business operations
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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