Job Summary - Retrieves new hire class lists for use in login request.
Duties / Responsibilities Maintains master lists of logins and forms for each site
Inputs and maintains accuracy of an account s hierarchy to match the scheduling roster for each account s site
Troubleshoot login and access problems.
Submit Roll-Off forms to the client based on site attrition tables information
Will handle Cebu, Bacolod,Antipolo and Mexico roster concerns Qualifications : Highly analytical with sound decision making and problem solving skills
Must demonstrate strong attention to detail
Proficiency in using MS Office especially MS Excel, and extended e-mail functions
Excellent verbal and written communication skills
Good working knowledge of contact centre work, Operations