Technical Support Analyst
Infinit-O Manila Inc
Metro Manila, PH
13d ago
source : Monster
  • Provide technical support through phone, email and chat
  • Respond to support tickets in a thoughtful, efficient and friendly manner
  • Report bugs and feature requests and follow-up upon implementation
  • Communicate with the development, product and QA teams to prioritize and resolve customer issues
  • Contact and liaise with IT departments in universities
  • Step 2
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