Associate, NB Review
Sun Life Financial
Taguig, Manila
17d ago
  • Taguig City, National Capital Region (Manila)
  • À la Financière Sun Life, nous travaillons ensemble, nous partageons les mêmes valeurs et nous encourageons la croissance et la réussite.

    Nous offrons divers parcours de carrière qui requièrent une grande variété de talents et de compétences. Empruntez le parcours qui vous fera briller.

    Description de poste : BAND

    Role Summary

    The position is responsible for auto appraisal of Traditional / VUL applications whose actual mortality rates, do not exceed the standard rates assumed when the premium rates for a particular product were calculated based on defined speedy issue guidelines,.

    It is accountable for accuracy of the set-up of client records in Appentry / Ingenium systems. It is also responsible for ensuring completeness and accuracy of documents in policy contracts delivered to policyholders.

    Current Approval Authority Limit :

    Applied for With Sun Life : Ps 2.5 Million, or US Dollar Equivalent

    Total All Companies : Ps 11 Million, or US Dollar Equivalent

    Main Responsibilities

    Reviews and performs Automated Appraisal of New Business Applications, mandatory requirements, AMLA requirements and Alteration of Application regarding changes / amendments in the Application within defined approval authority.

    Reviews and evaluates New Business requirements such as AMLA requirements, Alteration of Application, new proposal, new application for underwriting cases and handles adjustment of records in Ingenium.

    Assesses the degree of occupational and foreign residence risks represented by the proposed insured and the owner. decides whether to approve standard, reduce coverage or change plan, reduce coverage, grant or disapprove supplemental riders, or offer appropriate extra premium within approval authority limit.

    Evaluates Non medical history declaration of proposed insured and owner which are not covered by Speedy Issue Guidelines and recommends appropriate underwriting action whether to approve or reject the case (e.

    g. surgery of gallstones, recovered, etc. ).

    Orders requirements for incomplete answers in the Application and evaluates the risk based on the answers given by the proposed insured or owner using our Speedy Issue Guidelines.

    Orders age / amount requirements after Automated Appraisal together with the missing answers to the questions in the Application Form and refers them to the underwriter when received.

    Evaluates application and renders a decision outside Auto Appraisal / Speedy Issue Guidelines for the following :

  • approves application if owner is grandparent
  • approves application under corporate accounts if with existing approved applications
  • approves MRI applications submitted by selected Advisor
  • approves applications applying for HIB,FB,FMB,CIB and APDB riders as long as applicant / owner is immediate relative of the insured.
  • Reports MIB impairment codes for substandard and not as applied for based on occupation and place of work.

    Reviews and evaluates KYC requirements under the Anti-Money Laundering Act, for non-Filipino and Corporate applicants within approval authority limit.

    Handles adjustment of records in Ingenium of underwriting cases to reflect changes requested after Auto Appraisal

  • Reviews computer records against data in the Application; analyzes correct premium coverage applied in policy form, proposal and payment in the applications;
  • sends notification to agent / SSA for overpayment / short remittance.; computes and collects additional payment / charge the corresponding agent if essential based on the amount of per product classification if any discrepancy;
  • Investigates clients with multiple client numbers. and coordinates with Client Management for consolidation;
  • Responds to New Business (TRAD / VUL products) related to walk-in client’s and agents queries as appropriate; answers (phone / e-

  • mails / SMS) in a timely, accurate and courteous manner; investigates complaints received from client / agent and suggests alternative solution to Manager;
  • Reviews printed copy of policy contracts of jumbo cases ; verifies details against underwriting decision if data were correctly encoded;
  • calculates manually for any discrepancy on the decision of underwriter vs policy contracts details; checks the information of the policy;
  • ensures that the premiums are correct and contract pages are complete.

  • Processes refunds of overpayments, bounced check, Not taken up(NTU), Not proceeded with (NPW); handles refund of initial premium and charge agent for NPW / NTU fees;
  • Prepares letters using LWS, manual letters, and bank certifications.

    Reports to Supervisor, NB Review

    Minimum typical education

    College Graduate of 4-year course with above scholastic records

    Minimum typical experience

    At least 2 years experience as Speedy Approver

    Core Professional / Technical Competencies Required

    Role-Specific Competencies :

    App entry, INGENIUM, IUM, WMS, CAS, AGIS,

    PRS, LWS & MIB systems : Proficient

    Forms, policy contracts, product features, Sales Hierarchy,

    NB processing flow and their relationship with other departments : Proficient

    Medical Reports, Blood Tests, Ecg, TM, X-rays, Blood Tests

    And Other Tests, Their Physical Appearance and Codes in

    The Different NB Systems : Basic

    Typing Skills at least 40 wpm : ProficientSignature Verification : BasicSpeedy Issue Guidelines Concepts : ProficientNonmedical Aspects of Underwriting (Occupation, Foreign

    Residence, Lifestyle, etc.) : Basic

    Legal Aspects of Underwriting : Basic

    Core Soft / Transferable Competencies

    Core Competencies :

    Collaborates Effectively : IntermediateCommunicates Confidently : IntermediateFocuses on the Customer : IntermediateTakes Accountability : IntermediateUnderstands our Business : Intermediate

    Development / Training to support Role Competencies

    Relevant Courses-Professional / Technical Competencies

    Relevant Courses Soft / Transferable Competencies

    Situational LeadershipThunderbolt ThinkingCollaborating for resultsCommunicating EffectivelyBeyond Customer Expectations

    Catégorie d'emploi :

    Service clientèle / Opérations

    Fin de l'affichage : 02 / 05 / 2019

    02 / 05 / 2019

  • Publié il y a 26 jour(s)
  • À propos de nous

    La Financière Sun Life aide ses clients à atteindre une sécurité financière durable et un mode de vie sain. Fondée au Canada en 1865, la Financière Sun Life est un nom digne de confiance depuis des générations.

    Aujourd'hui, elle sert des millions de clients au Canada, aux États-Unis, en Asie, au Royaume-Uni et ailleurs dans le monde.

    Son éventail d'activités d'assurance et de gestion de patrimoine lui assure une croissance soutenue et un avenir radieux.

    Nous croyons que la diversité est l'élément fondamental qui nous permet de comprendre les besoins de nos clients. Notre culture favorise l'intégration et elle donne aux employés la force d'être eux-

    mêmes et de déployer leur plein potentiel. Le bien-être mental, physique et financier de nos employés est important pour nous, et c'est pourquoi nous offrons des programmes d'avantages novateurs.

    Nous voulons rendre la vie plus radieuse pour nos collègues, nos clients et les collectivités à l'échelle mondiale. Année après année, nous sommes reconnus comme l'une des sociétés les plus engagées en matière de développement durable à l'échelle mondiale.

    Notre soutien philanthropique se concentre sur les arts, la culture et la santé : nous sommes fiers de favoriser l'accès aux arts et nous nous appliquons à défendre notre cause, la prévention du diabète de type 2.

    Vous cherchez une organisation dynamique qui s'engage à soutenir le perfectionnement des employés et à offrir la meilleure expérience qui soit aux clients?

    Venez briller sous le soleil de la Financière Sun Life.

    La vie est plus radieuse sous le soleil.

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