Treasury Services Consultant
CloudPay
Makati City, Philippines
2d ago

Attributes and Experience Required :

  • Bachelor's degree in Finance or Accounting, any related field
  • Strong interpersonal skills to respond to client requests effectively, being assertive where necessary when dealing with client demands whilst maintaining a positive customer approach
  • Able to communicate at all levels; deal with clients, payroll partners, payment solution providers and internal colleagues via the telephone & email across multiple countries
  • Ability to solve problems and communicate pro-actively with line manager
  • Able to pay attention to detail
  • Assertive action and decision making skills
  • Ability to manage own workload and also work as part of a team to ensure all tasks are complete
  • Forward thinking, planning and organization skills
  • Ability to adapt quickly to new processes and ways of working
  • Good knowledge of MS Office, Excel & Internet based software would be advantageous
  • Daily Duties and Main Responsibilities Will Include :

  • First point of contact for any queries from customer or colleagues
  • Liaise with external vendors to ensure smooth processing
  • Working to strict deadlines to ensure all net and statutory payments are made correctly and on time
  • Ensuring funds are requested from customer in a timely manner and managing clients to ensure requests are complied with
  • Preparation of reconciliation reports for use by customers’ accounts department
  • Maintenance of process documentation as required
  • Ensuring bank details for any new payees are set up correctly
  • Playing a part in the implementation of new customer’s as required
  • Any other Ad hoc duties as required
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