Business Process Associate I
The Manufacturers Life Insurance Company
Cebu City, CEB PH
3d ago

Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

This role is responsible for process indexing and data entry of transactions with utmost attention to quality and quantity.

  • Process and capture information to system according to established methods and procedures
  • Handle highly sensitive and heavily regulated Hong Kong Provident Fund
  • Consistently attain the service level set by the Company
  • Practice good judgment in processing cases
  • Perform thorough checking for every case and eliminate financial errors
  • Render overtime work on a daily basis during high volume week
  • Stay on-call on an as-needed basis during Saturdays and holidays
  • Assist colleagues and other teams in their production work upon request
  • Manage leaves / day-offs especially during peak season
  • Constantly increase the number of knowledgeable functions handled by the team
  • Suggest ways on how to improve the current process and team metrics
  • Perform other duties and functions as assigned by Operation Management
  • Qualifications :

  • College Graduate in any field
  • Proficient in MS Office Applications (Word, PowerPoint and Excel)
  • Knowledge of Streetscape, BPM, LARS and Licensing Process is an advantage
  • Good verbal and written English communication skills
  • Strong analytical and problem solving skills
  • Ability to pay close attention to detail with a high degree of accuracy
  • Fast Learner and can work with minimum supervision
  • Strong organizational skills
  • Good attendance record
  • Team player
  • Apply
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