IT Service Desk
Avik Consulting Services PH Inc.
Bonifacio Global City (BGC), Philippines
2d ago
source : Bossjob

Responsible for real-time and / or intraday management of resources to ensure the correct number of associates at the right times are in their seats to answer an accurately forecasted volume of incoming contacts at the desired service level.

  • Strong organizational skills Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detailExperience utilizing a major ACD systemBachelor'
  • s Degree in Information Technology / Computer Science (or any other related)2 years of Global Service Desk Experience (International acct)Willing to work on shifting hoursHas good communication skillsWilling to work in BGC, Taguig

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