Company Profile : This Company is an IT Company that provides different software technology for different industries.
Position : German Helpdesk Support Specialist
Industry : IT Company
Location : Pasay City
Salary : Up to PHP 90,000 gross
Schedule : Shifting (2 days off)
Work Set-up : Temporary work from home setup
Benefits :
Competitive Salary package
FREE VISA Processing
Upon Hire : Life and Accident Insurance
10% Night differential rate
Upon Regularization (6 months) : Attendance Bonus
Leave and HMO coverage
Technical equipment will be provided by the company
Government-mandated Benefits
Responsibilities :
Provide solutions for network and system related issues
Assist customers for improving processes related to system issues
Update and document external client issues
Responding to technical support tickets.
Talking directly to the customer to determine the nature of the technical issue.
Recruitment Process :
HR Interview
Technical Interview
Language Screening
Final Interview
Job Offer
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
Can speak fluently in German and English language
At least 2 years in college
BPO experience in Technical Support is a plus.
Familiarity with the ticketing system is a strong advantage.
Must be willing to work in different shifts. 
