Documentation Clerk | Customer Service | Freight Forwarding
RW Solutions, Limited
Makati, Metro Manila, Philippines
3d ago
source : Kalibrr, Inc.

Job Description

  • Tracks shipments details, locations, ETAs
  • Handles import / export data for shipment and provide support for many steps of the transportation process
  • Provides customer assistance by addressing problems and answering questions.
  • Communicates with the higher management to prepare a strategy for operations to run efficiently
  • Performs general clerical tasks such as filing, copying, and faxing documents.
  • Works with carrier and third-party services
  • Notifies customers if shipments are delayed
  • Minimum Qualifications

  • Bachelor’s Degree in any field
  • At least 1 - 2 years of experience in related field
  • Preferably with background in Freight forwarding industry
  • Preferably with experience using Cargowise One System
  • With experience in Customer Service
  • Excellent written and verbal communication
  • Highly detail-oriented to inspect all inventory items and accurately prepare outgoing shipments for customers
  • Willing to do shifting / graveyard schedule
  • Apply
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